Reports of
Last Modified 23 March 2025
Feedback for services
The Social Development Bank is keen to measure the satisfaction of beneficiaries and take their opinions to improve the services provided to them by evaluating the services through the available channels
Most Rated Services
Service Name | Evaluation | Number of participants | Evaluate the Service |
Request Products | 91% | 2567 | |
Account Statement | 75% | 2164 | |
Request for Deposits | 90% | 1911 | |
Release of party | 82% | 865 | |
Debt Letter | 71% | 560 |
You can also evaluate the services provided by the bank through the National Center for Measuring the Performance of Public Agencies via the Watani platform through this link
List of Feedback Reports Link
Complaints and suggestions
In our keenness to improve the quality of information and services available on the site, we are pleased to receive inquiries and complaints through the electronic report submission service on the Contact Us page by clicking here
Report corruption
The beneficiary may submit a report on administrative or financial corruption in one of the entities within its judicial jurisdiction.
To access the website of the Oversight and Anti-Corruption Commission "Nazaha" click here
List of Voice of the Customer Reports for 2024
Report | Details |
---|---|
First Quarter 2024 | Click Here |
Second Quarter 2024 | Click Here |
Third Quarter 2024 | Click Here |
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