time

Last Modified 23 March 2025

Request
Overpayment Refund
user manual


Request-- *Overpayment Refund--user manual

The first step



Click on the “Go to Service” icon at the top of the service page.

The first step

Step two



Login via the National Single Sign-On Portal

Step two

Step 3



Enter your username and password.

Step 3

Step Four



A temporary confirmation code will be sent to your registered mobile phone, please enter it and then click on “Continue”.

Step Four

Step Five



Select “Recover Overpayments” from the list of e-services.

Step Five

Step 6



If there is an additional amount, the submission icon will appear.

Step 6

Step Seven



The IBAN number is confirmed and the request is saved. The customer will be contacted once the request is processed.

Step Seven

Step Eight



In this step, the service is evaluated at the bottom of the page.

Step Eight
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