Sharing opinions and development proposals represents one of the main pillars for improving one of the important pillars of business development and services that the bank provides to customers. From this standpoint, the bank is keen on the importance of public participation in all the work it carries out and all the services it provides. The bank provides the opportunity for everyone of all categories, whether citizens, residents or visitors, to present their visions and constructive ideas. After that comes the bank’s role in supporting, studying and developing appropriate ideas so that they turn into initiatives that are later transformed into successful projects that will yield beneficial results not only for the bank. But for all of society.
Electronic
The department responsible for supervising electronic participation and consultations in public participation in developing the bank's products and services is the Customer Experience Department.
Customer Experience Department email: cx@sdb.gov.sa
Service availability: Sunday to Thursday
Response time: 8 am - 4 pm
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Last Modified 23 March 2025
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